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Payment Method
Payment Method
Thank you for choosing Joreyes for your fashion needs. We strive to provide you with a secure, convenient, and diverse range of payment options. Here’s everything you need to know about our payment methods:
Accepted Payment Methods
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Simply enter your card details during the checkout process, and our secure payment gateway will handle the transaction.
- PayPal: For a quick and easy payment experience, you can use your PayPal account. If you don’t have a PayPal account, you can still pay with a credit or debit card through PayPal’s guest checkout feature.
- Apple Pay and Google Pay: Enjoy the convenience of using your mobile wallet. Apple Pay is available for iOS users, and Google Pay can be used on Android devices. Just select your preferred mobile wallet option at checkout and complete the payment with a touch or a scan.
Supported Currencies
We currently support multiple currencies to accommodate our global customers. The available currencies include the US Dollar (USD), Euro (EUR), British Pound Sterling (GBP), Japanese Yen (JPY), and Australian Dollar (AUD). The currency displayed at checkout is based on your billing address location. However, you can change the currency on the currency selector located on the top of our website. Please note that currency exchange rates are subject to market fluctuations and are updated regularly.
Payment Policy
- Payment Authorization: When you place an order, your payment method will be authorized for the total amount of your purchase. The funds will be deducted from your account at the time of order confirmation or when the items are shipped, depending on the nature of the product.
- Pre - orders and Backorders: For pre - order and backorder items, your payment will be processed immediately. We will keep you updated on the estimated shipping date via email, and you can track the status of your order on our website.
- Split Payments: Unfortunately, we do not currently offer split payment options. The full amount of your order must be paid in a single transaction.
- Tax and Shipping Fees: All prices on our website are displayed exclusive of tax and shipping fees. These additional charges will be calculated at checkout based on your shipping address and the shipping method you choose.
Payment Security
Your security is our top priority. We use industry - standard security measures to protect your payment information. Our website is secured with SSL (Secure Sockets Layer) encryption, which encrypts all data transmitted between your browser and our servers. This ensures that your credit card details, personal information, and payment transactions are protected from unauthorized access. Additionally, we do not store your full credit card details on our servers. Instead, we rely on trusted payment gateways that are PCI - DSS (Payment Card Industry Data Security Standard) compliant to handle and process your payments securely.
Frequently Asked Questions
Q: What should I do if my payment is declined?
A: There could be several reasons for a payment decline, such as insufficient funds, an expired card, or a security block by your bank. First, double - check that the card details you entered are correct and that your card has sufficient funds. If the problem persists, contact your bank to inquire about the decline. You can also reach out to our customer support team at service@joreyes.com for further assistance.
Q: Can I change my payment method after placing an order?
A: Once an order has been placed, it is not possible to change the payment method. If you need to make any changes, please cancel the order (if it has not been processed yet) and place a new order with the correct payment method.
Q: How long does it take for a payment to be processed?
A: Most payments are processed instantly. However, in some cases, it may take up to 1 - 3 business days for the payment to be fully processed and reflected in your account, especially for international transactions or payments made with certain payment methods.
Q: What if I don't receive a payment confirmation email?
A: First, check your spam or junk mail folder. If you still can't find the email, you can log in to your account on our website to view the order status. If you have any concerns, please contact our customer support at service@joreyes.com, and we will assist you in verifying the payment status.
If you have any further questions or concerns regarding our payment methods, please feel free to contact our customer service team at service@joreyes.com. We’re here to help you have a seamless shopping experience at Joreyes!
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