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Privacy Policy
Privacy Policy
Last updated: June 20, 2025
Joreyes ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, use our services, or make a purchase. By using our platform, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide to us directly:
- When you register an account: name, email address, password, shipping address, phone number.
- When you make a purchase: payment details (credit card information, PayPal details), billing address.
- When you contact customer service: messages, feedback, or inquiry details.
- When you participate in promotions or surveys: responses to questions or preferences.
1.2 Non-Personal Information
We automatically collect data through technology such as cookies and analytics tools:
- Device information: IP address, browser type, operating system, device identifiers.
- Browsing behavior: pages visited, products viewed, links clicked, purchase history.
- Location data: general geographic area (city, region) derived from your IP address.
2. How We Use Your Information
We use your information for the following purposes:
- Fulfilling orders: Processing purchases, arranging shipping, and providing order updates.
- Account management: Creating and maintaining your user account, sending order confirmations.
- Communication: Sending marketing emails (you can unsubscribe at any time), customer service messages, or policy updates.
- Improving our services: Analyzing trends, enhancing website functionality, and personalizing product recommendations.
- Security: Preventing fraud, verifying identities, and maintaining data integrity.
3. Sharing Your Information
We may share your information with:
- Third-party service providers: Payment processors (e.g., PayPal, credit card companies), shipping carriers, marketing platforms, or website hosts, who assist us in operating our business. These providers are bound by confidentiality agreements.
- Legal requirements: If required by law, court order, or government request, we may disclose your information to comply with legal obligations.
- Business transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences (e.g., language, currency).
- Analyze website traffic and user behavior.
- Deliver personalized content and advertisements.
You can manage cookies through your browser settings, though disabling them may affect website functionality.
5. Data Security
We implement reasonable security measures to protect your information, including:
- Encryption of sensitive data (e.g., payment details) using SSL technology.
- Access controls and firewalls to prevent unauthorized access.
- Regular security audits and staff training on data protection.
However, no online system is fully secure, so we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correct: Update or correct inaccurate data in your account.
- Delete: Request the deletion of your personal information, subject to legal restrictions.
- Opt - out: Unsubscribe from marketing emails or limit data used for personalized ads.
To exercise these rights, contact us at service@joreyes.com.
7. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with information, contact us immediately to delete it.
8. International Data Transfers
Your information may be stored and processed in countries outside your residence, including where our servers or partners are located. We ensure transfers comply with applicable data protection laws.
9. Policy Updates
We may update this policy periodically. Changes will be posted on our website, and the "Last updated" date will be revised. Continued use of our services after updates constitutes acceptance of the new terms.
10. Contact Us
For questions about this Privacy Policy or your data, contact us at:
Email: service@joreyes.com
We will respond to your inquiry within 30 days.
By using Joreyes, you acknowledge that you have read and understand this Privacy Policy.
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