Sign in
If you do not have an account, click Create AccountCreate Account
Shipping Policy
Shipping Policy
Thank you for shopping at Joreyes! This policy outlines our shipping options, costs, and delivery times for customers worldwide. If you have any questions, please contact us at service@joreyes.com.
Shipping Fees by Region
1. Domestic Shipping (China)
- Standard Shipping: 5 - 7 business days, ¥10 for orders under ¥150; free for orders ¥150 and above.
- Express Shipping: 1 - 3 business days, ¥25 regardless of order value.
2. North America
- United States and Canada
- Economy Shipping: 10 - 15 business days, \(15 for orders under \)80; free for orders $80 and above.
- Standard Shipping: 7 - 10 business days, \(20 for orders under \)120; free for orders $120 and above.
- Expedited Shipping: 3 - 5 business days, $35, no minimum order requirement.
3. Europe
- United Kingdom, Germany, France, Italy, Spain
- Economy Shipping: 12 - 18 business days, €18 for orders under €90; free for orders €90 and above.
- Standard Shipping: 8 - 12 business days, €22 for orders under €130; free for orders €130 and above.
- Expedited Shipping: 4 - 6 business days, €40, no minimum order requirement.
- Other European Countries: Shipping fees and times may vary. Please contact us for a quote.
4. Asia (Excluding China)
- Japan, South Korea
- Economy Shipping: 8 - 12 business days, ¥1500 for orders under ¥8000; free for orders ¥8000 and above.
- Standard Shipping: 5 - 8 business days, ¥2000 for orders under ¥12000; free for orders ¥12000 and above.
- Expedited Shipping: 2 - 4 business days, ¥3500, no minimum order requirement.
- Other Asian Countries: Shipping fees and times may vary. Please contact us for a quote.
5. Australia and New Zealand
- Economy Shipping: 12 - 18 business days, AUD \(20 for orders under AUD \)100; free for orders AUD $100 and above.
- Standard Shipping: 8 - 12 business days, AUD \(25 for orders under AUD \)140; free for orders AUD $140 and above.
- Expedited Shipping: 4 - 6 business days, AUD $45, no minimum order requirement.
Order Processing Time
All orders are processed within 1 - 3 business days after payment verification, except for pre - order items, which will be shipped according to the estimated release date stated on the product page.
Shipping Carriers
We partner with reliable carriers such as DHL, FedEx, UPS, and local postal services to ensure timely and secure delivery. The specific carrier for your order will depend on your location and chosen shipping method.
Package Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your package online. Please allow 1 - 2 business days for the tracking information to become available in the carrier's system.
Customs Duties and Taxes
Customers are responsible for any customs duties, taxes, or import fees imposed by their country upon delivery. These charges are determined by your local customs authority and are not included in the shipping fees or product prices displayed on our website. We recommend checking with your local customs office for estimated charges before placing an order.
Address Changes
If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to update the address before the order is shipped, but we cannot guarantee that changes can be made once the order has been processed.
Comment